Safety and Security Measures at Goldrush Mall@Reds

We take security seriously, ensuring that every visitor enjoys a safe and stress-free gaming experience. Here’s how we keep our venue secure:

24/7 Surveillance: Our facility is equipped with continuous CCTV monitoring to detect and deter any suspicious activity.
On-Site Security Personnel: Trained security professionals are present at all times to assist guests, enforce safety protocols, and handle any security concerns.
Access Control: Strict entry policies are in place, including ID checks and age verification to prevent underage gambling and unauthorized access.

Additionally, Mall@Reds collaborates with **Matapuza Security**, ensuring a full range of safety, security, and emergency response services for all visitors.

We are committed to providing a fair and transparent gaming experience, following strict regulations and industry standards:

Licensed Gaming Machines: All our Electronic Bingo Terminals (EBTs) are fully licensed and regularly inspected to guarantee fair play.
Regulatory Compliance: Goldrush Mall@Reds operates under South African gambling laws, ensuring that every game is random, unbiased, and transparent.
Independent Audits: Our gaming systems undergo routine checks and audits to maintain integrity and fairness.

With these measures in place, every player at Goldrush can trust that their chances of winning are as **fair and legitimate as possible**.

Absolutely! Whether you’re playing in-house or engaging with Goldrush’s online platform, we prioritise secure and seamless transactions:

Safe deposit and withdrawal processes ensure that all transactions are handled securely.
Strict data protection policies keep your personal and banking information confidential.
Reliable banking options provide quick, hassle-free payments while minimising risks.

Your security is our top concern, and we continuously upgrade our systems to protect your funds and personal details.

We encourage responsible gaming and provide resources to support our players:

Information on responsible gambling is available for all visitors.
Self-exclusion options are in place for individuals who need to take a break from gaming.
Staff training ensures that our team can identify signs of problem gambling and assist players in getting the help they need.

We believe gaming should always be **fun and under control**, and we’re committed to maintaining a safe and responsible environment.

Here are some simple steps you can take to ensure a secure and enjoyable visit:

Keep personal belongings close – Avoid leaving your wallet, phone, or valuables unattended.
Be aware of your surroundings – If you notice anything suspicious, inform security immediately.
Use designated parking areas – Mall@Reds provides secure parking, and security staff are available to assist when needed.

With these measures in place, you can focus on enjoying your time at Goldrush, knowing that your safety is well taken care of.

Looking out for yourself and those around you can help ensure a smooth and enjoyable visit. Here are some simple safety tips to follow:

Keep your belongings close – Always keep your wallet, phone, and valuables secure.
Be aware of your surroundings – If anything seems suspicious, don’t hesitate to report it to security.
Don’t carry large sums of cash – Goldrush offers safe and secure banking options, so there’s no need to carry excess cash.
Stick with your group – If you’re visiting with friends, keep track of each other, especially during late hours.
Know your limits – If you’ve been playing for a while, take breaks and stay hydrated. Gaming should always be fun and responsible.

Yes! Mall@Reds prioritises visitor safety by offering **designated parking areas** with security patrols in place. Here’s what you can expect:

Secure parking zones – Well-lit and monitored parking areas provide added safety for visitors.
On-site security presence – Trained security personnel regularly patrol the parking areas to deter crime.
Assistance when needed – If you feel unsafe or need help getting to your vehicle, you can request an escort from mall security.

For extra safety, always park in designated areas and avoid leaving valuables in plain sight inside your car.

Goldrush Mall@Reds and Mall@Reds have **clear emergency protocols in place** to handle unexpected situations quickly and efficiently. If you ever find yourself in an emergency, follow these steps:

Remain calm and alert staff – If you need assistance, notify a Goldrush employee or mall security immediately.
Follow instructions – Security and staff are trained to handle various incidents and will guide you accordingly.
Locate emergency exits – Familiarise yourself with the nearest exits in case of an evacuation.
Use emergency contact points – The mall has security offices and emergency help points where you can quickly reach out for assistance.

Knowing these procedures can make all the difference in ensuring a safe and smooth response to any situation.

We take **online security seriously**, ensuring that all financial transactions are **safe, encrypted, and protected from fraud**. Here’s what we do to keep your money secure:

Trusted Payment Methods – Goldrush only works with reliable, well-known banking providers for deposits and withdrawals.
Secure Encryption Technology – Every transaction is protected by advanced encryption, keeping your financial details confidential.
Fast & Safe Withdrawals – Your winnings are processed through secure banking channels, ensuring they reach you safely.

To stay safe, always use **official banking methods** and avoid sharing your banking details with anyone.

Your **personal and account information** is handled with the **highest level of security**. We follow **strict data protection policies** to prevent unauthorised access to your details.

Strong Privacy Policies – Your personal information is never shared with third parties without your consent.
Secure Login & Account Protection – We use two-step authentication and recommend strong passwords to keep your account safe.
Regulated & Compliant – Goldrush operates under legal gaming regulations, ensuring that your data is stored safely and responsibly.

For extra security, avoid **using public Wi-Fi** when logging into your account and **never share your password**.

Scammers are always looking for ways to target online players, but with the right precautions, you can avoid falling for their tricks. Here’s what to watch out for:

Fake Websites & Emails – Always check that you’re on the official Goldrush website before entering any details. If an email seems suspicious, don’t click on any links—report it instead.
Too-Good-To-Be-True Offers – Be cautious of messages or social media posts claiming unbelievable bonuses or winnings that require you to share your personal information.
Unverified Payment Requests – Goldrush will never ask for your banking details via email or phone. If you receive such a request, report it immediately.

If you suspect any fraudulent activity, contact **Goldrush customer support** right away. It’s always better to be safe than sorry.